Mall Services
Located on the lower level near Sport Chek, Lansdowne Place Customer Service is here to help!
- Lansdowne Place Gift Cards are redeemable at all stores & services
- Information / Directions / Assistance
- Complimentary toddler single & double stroller loans – for toddlers up to 42” in height (must leave a valid form of I.D.as a deposit)
- Complimentary wheelchair (maximum weight limit 250 lbs) & walker loans (must leave a valid form of I.D.as a deposit)
- Lost & found
- Mall paging
- Gift wrapping
- Fax/Photocopy Service
- Peterborough Transit Bus Passes
- Peterborough Pete’s Tickets
Mall Services
- Mall Directories located at entrance 1, 2 & 5
- Pay phones located at entrance 1, 2, 3 & 5
- ATM’s located at Centre Court and the food court
- 24 hour on-site security with Close circuit Television surveillance, crime prevention and intervention and emergency medical assistance
- Bus Stop located at entrance 1 and Real Canadian Superstore entrance
- Customer Service Assistance Line available at Pay Phones located at entrance 5 & 1
- Mailbox located at entrance 2
- Purolator Drop Box at entrance 4
Family Services
Family washrooms are private and comfortable for little ones and their parents/caregivers. Located adjacent to the food court and near entrance 4.
Nursing
Lansdowne Place is proud to be a breast feeding friendly environment. In addition to comfortable seating throughout the mall, a Nursing Room equipped with a baby change station, microwave, soft seating and a child mind area is available at entrance 3
Security
Our first rate security team is onsite 24 hours a day providing customer assistance, exterior patrol, crime prevention & intervention and emergency assistance.
Code of Conduct – Click here to download PDF
Contact Security through our Customer Service Kiosk at 705.748.2961.
Public Telephones
Pay telephones are located at all major entrances (1, 2, 4 & 5) as well as in the Real Canadian Superstore entrance.
Free Customer Service Assistance Line available at pay phones located at entrance 5 & 1
Accessibility
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Lansdowne Place offers services to help make your visit easier!
- Complimentary wheelchair (weight maximum 250 lbs) & walker loans at Customer Service (I.D. deposit required)
- Parking spaces reserved for handicap accessibility at each entrance
- Automatic doors at each entrance
- Accessible washrooms located in the food court and near Centre Court
- Elevator located at Centre Court near Wireless Wave
- Peterborough Handi-Transit drop off/pick up at entrance 1
- Family washrooms for special needs person and caregiver. Located adjacent to the food court and beside entrance 4
- Free Customer Service Assistance Line at payphones at entrance 1 & 5 Public Transportation Bus stops located at entrance 1 & 2 Bike racks avaialble at entrance 1, 2, 4, 5 Peterborough Transit Bus Passes are available for purchase at Customer Service Transit Schedules are available at Customer Service or online at http://www.transitoperations@peterborough.ca
If you require extra assistance during your visit to Lansdowne Place, feel free to call Customer Service at 705-748-2961 and we will do our best to help.
